"Keep It Clear – Keep It Simple – Keep It Business Focused."

Keep in mind that consultants are not regulated in North America.

Anyone can sell services as a consultant.

Make sure you are dealing with a qualified and certified professional.

 

Quality Management System Selecting a Consultant
When requesting quotes be sure to clearly identify the services you want quoted. All consultants have their "basic products and services" and should be willing to modify them to meet your specific needs.

Printer Friendly Check Sheet

Consultant Check Sheet
Major Considerations
Results International, Inc.
Other Consultant

Is the firm registered to an International or National Standard? If "yes" - Who is their Registrar and what services are covered under their "Scope of Registration"?

This is the most important consideration. The services provided by the consulting firm will have a direct impact on the effectiveness and efficiency of your future day-to-day operations. You should make sure their services, and their ability to deliver, have been assessed (audited) by an independent third party (Registrar).

Keep in mind that consultants are not regulated in North America. Anyone can sell services as a consultant.

YES.

Registered to ISO 9001:2000 through British Standards Institute (BSI)

Scope of Registration

- Business Process Design and Development

- Quality Management System Consulting and Training Services - ISO 9001:2000, ISO/TS 16949, AS 9100 and TL 9000

-Environmental Management System Consulting and Training Services - ISO 14000

- Calibration and Testing Laboratory Management Systems - ISO 17025

- Occupational Health and Safety Management Systems - OHSAS 18001 and ANSI Z10

- Procedure Documentation and Process Mapping

- System Implementation Guidance and Support

- Internal Auditing and Supplier Assessments

-Lead Internal Auditor and Audit Team Member Training

 

Does a principal of the firm perform the services and is he/she certified?

The individual interacting with your employees should be a principal of the firm and be a certified professional.

Ask for proof of their status in the firm and their qualifications.

YES.

All consulting and training is performed by Paul Lewis (President and CEO).

Certified Auditor through the International Register of Certified Auditors (IRCA) and the American Society for Quality (ASQ)

 

Is the firm an active member of any professional associations?

It is important that the individual performing consulting services has ongoing training on the latest developments, interpretation, and application of International and National requirements.

YES.

Institute of Quality Assurance (IQA)

American Society for Quality (ASQ)

Institute of Internal Auditors (IIA)

 
Are their services guaranteed?

YES.

If not satisfied with services provided you will not be billed.

 
Does the firm carry liability insurance?

YES.

$2,000,000 Liability coverage through NATIONWIDE.

 
How long have they been in business?

Over 25 years.

Established 1982.

 

Can they provide references?

It is important that you take the time to call references.

Your personal contact with references provide you the opportunity to get personal feedback on issues most important to you.

YES.

We provide a customized client contacts list based on the specific service you are interested in.

 
Can the firm adjust to your scheduling needs? YES.  
Can the firm provide "Hourly", "Daily" and/or "Fixed Price" billing based on your billing policies? YES.  

 

Conclusion:

Quality Management System Selecting a Consultant

When requesting quotes be sure to clearly identify the services you want quoted. All consulting firms have their "basic products and services" and should be willing to modify them to meet your specific needs.

 

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ISO 9001:2000 Registered
Quality Management System Selecting a Consultant

Certificate No. FS36957

Quality Management Systems

"Keep them clear, simple and business focused."

 

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