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EXAMPLE Work Instruction Product/Service Request for Quote (RFQ) Checklist Issue Date: 02/15/04 Sales Associate This checklist identifies the product/service planning activities to be considered during the quote process. If you cannot answer YES to all of the following, initiate a New Product/Service RFQ and Planning Record. Quality Objectives and Requirements Does the existing Quality Management System adequately address all known product/service specific quality objectives and requirements? Resource Needs Does the existing Quality Management System adequately address all known product/service specific resource needs (design, processes, documents, resources)? Verification and Validation Does the existing Quality Management System adequately address all known product/service specific verification and validation requirements, monitoring, inspection and testing activities, and criteria for product acceptance? Records Does the existing Quality Management System adequately address all known product/service specific records needed to provide evidence the realization process and resulting product/service met requirements?